Your tracking number

Emailed to your order email address once the courier collects the parcel, for entry on the courier’s own tracking page.

Two references

• Order ID – our reference; quote it in any message to us.
• Tracking number – the courier’s reference for the parcel.

Nothing showing

Allow the dispatch window first: 1–2 business days to pack and hand over, then 3–6 business days to metro cities and 5–10 business days to other locations. Small parcels sometimes scan late at the first hub. No movement for three working days? Send the Order ID to [email protected].

Email missing

Check spam for a message from [email protected]. If it is not there, write with your Order ID and the email used at checkout and we will resend it.

Missed delivery

Couriers normally re-attempt. Keep the phone number given at checkout reachable. A parcel returned to us undelivered can be re-dispatched; the re-delivery charge is payable by the customer.

Help

[email protected] · +91 95944 33335 · Customer service: 10:00 AM – 10:00 PM IST, daily